Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.
411 University St, Seattle, USA
engitech@oceanthemes.net
+1 -800-456-478-23
Unlock the full potential of your SaaS organization with Precision Success Partners.
Our expertise in crafting dynamic strategies and ensuring flawless execution positions your business for unparalleled growth and customer retention. Partner with us to harness the power of cutting-edge methodologies and tools, tailored to set a new standard in customer success.
Transform your Executive Business Reviews and solidify customer loyalty. Our innovative methodology redefines these crucial touchpoints, engaging Customer Executives like never before and creating enduring connections. Minimize churn and unlock new growth opportunities with our proven approach. Elevate your reviews, elevate your success.
Elevate your SaaS’s Customer Success Program to excellence. We benchmark your vital processes against industry best practices, pinpointing precise areas for enhancement. Our tailored gap analysis paves the way for your organization’s optimal performance, setting you leagues ahead in the competitive landscape.
Elevate your game in Executive Engagement with Precision’s BER Mastery Program. Designed to empower your Customer Success Managers, this program hones their skills in nurturing executive connections and expanding account relationships. Through our expert training and coaching, witness a tangible decrease in churn and unlock new avenues for growth. Choose Precision Success Partners and transform your Executive Relationships into victories.
Transform Customer Experience into Your Competitive Edge with Our Quality Blueprint! Consistency in customer interactions is pivotal to your success. Our program guarantees that your Customer Success team achieves unparalleled consistency and predictability, eliminating surprises at renewal time and effectively reversing customer churn. Tested and proven across dozens of large-scale organizations, our Quality Blueprint provides a clear, mature pathway to enhance your team’s customer success capabilities. Elevate your strategy and see the difference with our expert approach.
Delve into the depths of strategy development with seasoned consultants who deliver bespoke solutions tailored for your specific challenges and objectives.
Streamline your processes and methodologies with our foolproof frameworks designed to maximize efficiency and effectiveness.
Enhance your customer interactions through proven engagement tactics and metrics that drive satisfaction and loyalty.
Leverage powerful analytics to gain deeper insights into customer behaviors and trends, enabling data-driven decision-making.
At Precision Success Partners, your growth translates to shared success. We are dedicated to being the catalyst for your evolution, ensuring that each step you take is one towards excellence. Unlock the potential of your Customer Success team and join hands with us to embark on a journey where the only direction is forward.
Are you ready to redefine what success means for your customers?
Contact us now to schedule a consultation and discover how Precision Success Partners can elevate your Customer Success outcomes.
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Peter has had a diversified career working at a senior level for several multinational, co-founding and building a company and running small and medium-sized business. While living in the U.S., Peter has substantial experience in Europe, Asia, and Latin America.
His career started in the 1980s as a partner at the international management consulting firm Mercer Management Consulting (now Oliver Whyman). In 1996, Peter co-founded COPC Incl, which grew from a start-up to the world’s leading authority on operations management and performance improvement for customer service. At COPC, Peter led the company’s Performance Improvement Practice where he conducted assessments of 300+ operations in 30 countries.
From 2011-2022 had various executive jobs including President of North America and Global Quality for Aegis Ltd (a global BPO) and EVP Operational Excellence for Teleperformance, the world’s largest global BPO.
In addition to extensive training/teaching experience from his business positions, Mr. Bloom has been an Adjunct Professor of Business at University at Buffalo where he taught Operations Management and Strategic Planning in the MBA and Executive MBA programs.
Peter has an MBA from Harvard Business School and a BA Summa Cum Laude from the University of Massachusetts. Peter has been a competitive distance athlete for 50 years, running for the University of Massachusetts andd completing 12 marathons. Today Peter competes in triathlons and is an avid swimmer/cyclist.
